Privacy Policy
Last updated: September 2026
Key of See respects your privacy and takes care with the personal information you share.
This Privacy Policy explains what information may be collected when you visit this website, make an enquiry, book a reading or join the mailing list, and how that information may be used and protected.
Information I may collect
Depending on how you interact with Key of See, I may collect information such as:
your name and contact details
information you provide when making an enquiry
appointment and booking details
information you choose to share before, during or after a reading
your communication preferences, including whether you have chosen to receive emails
technical information collected through the website, such as browser, device, cookie or website usage information.
Payment information is processed through the payment provider used at checkout. I do not receive or store your complete card details.
How your information is used
Your information may be used to:
respond to enquiries
arrange and provide your reading
manage bookings, payments, cancellations and rescheduling
send information relating to your appointment
maintain appropriate business and financial records
operate, maintain and improve the website and services
send newsletters or other marketing emails where you have chosen to receive them
meet legal or regulatory requirements.
Mailing list and marketing emails
You will only be added to the Key of See mailing list where you have opted in to receive emails.
Key of See uses ActiveCampaign to manage email subscriptions and send newsletters and other updates. You can unsubscribe at any time using the unsubscribe link in an email.
Australian spam rules require consent for commercial electronic messages, identification of the sender and an accessible way to unsubscribe. ACMA
Unsubscribing from marketing emails does not prevent me from sending necessary communications relating to an appointment you have booked.
Services and third-party providers
Key of See uses third-party services to operate the website and provide readings. These may include:
Squarespace — website hosting and website functionality
Acuity Scheduling — appointment scheduling
Square — payment processing
Zoom — online readings
ActiveCampaign — mailing list management and email communications
These providers may process or store personal information on Key of See's behalf and may operate or store data outside Australia. Their handling of information is also governed by their own privacy policies and practices.
Readings and confidentiality
Information you share during a reading is treated as private and confidential. I do not sell your personal information or share the content of your reading for marketing purposes without your permission.
There may be limited circumstances in which information needs to be disclosed where required or authorised by law.
Recording
I will not record a reading without your knowledge and consent.
If you choose to record a reading yourself with my agreement, you are responsible for the storage and security of your copy.
Cookies and website information
This website may use cookies and similar technologies that help the website function and provide information about how it is used.
Depending on your browser and the website settings available to you, you may be able to restrict or disable cookies.
Storage and security
Reasonable steps are taken to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
No method of electronic transmission or storage can be guaranteed to be completely secure.
Personal information is retained only for as long as reasonably required for the purposes for which it was collected, including any applicable legal, accounting or record-keeping requirements.
Accessing or correcting your information
You may contact me if you would like to request access to personal information I hold about you or ask for information to be corrected.
In some circumstances there may be legal reasons why access cannot be provided, in which case I will explain this where appropriate.
Privacy questions or concerns
If you have a question or concern about your privacy or how your information has been handled, please contact:
Natalie Grace
Key of See
Email: natalie@keyofsee.com.au
I will take reasonable steps to respond to and address privacy concerns.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to Key of See's services, technology, practices or legal requirements. The current version will be published on this website.